CCE-R and Winsedswiss training program: Personal Assistant/Executive Assistant (PA/EA) to the CEO

The Chamber of Commerce Switzerland-Romania and Winsedswiss Education Group (WEG) are organizing, starting this year, training courses for company employees who need to improve their skills in two areas: Personal/Executive Assistance and Customer Experience (CX).

Each course gathers between 10 and 14 participants, and the program lasts 2 days for each one of the 2 modules (in the case of Personal Assistant/Executive Assistant to the CEO courses) or 3 days (in the case of Customer Experience. The Art of Service Excellence. courses).

The Personal Assistant/Executive Assistant (PA/EA) to the CEO program costs 700 EUR + VAT and the Customer Experience. The Art of Service Excellence. training costs 2,000 EUR + VAT.

2. Personal Assistant/Executive Assistant (PA/EA) to the CEO

About the course:

Behind every great CEO is a brilliant Personal/Executive Assistant, rumor has it. The saying might be true only with one condition: if the assistant is well-trained to always protect and support their manager. As one of the most critical positions in a company, the right assistant could add significant value to the business.

This course will address topics that support the development of the specific skills of an assistant so that they can perform at their best in the role they occupy, have the necessary knowledge, develop their particular skills and, above all, have the right attitude. A great personal assistant saves, for a CEO, hours with their efficiency, organization, and the general know-how of the family and personal life needs, too.

What will your employees learn:

·      Understanding the role of a PA/EA

·      Knowing and understanding the specific responsibilities of such a position

·      Development of project management skills (planning, organization, time management, crisis management, risk management, etc.)

·      Development of specific document management skills

·      Development of specific event-organizing skills

·      Knowledge and application of basic protocol concepts

Training topics:

·      Introduction to the PA/EA world

·      Profile of a successful PA/EA

·      Agenda & planner

·      Document management

·      Communication

·      Travel arrangements

·      Office management

·      Protocol

·      Events organization

·      Project management

·      Decision management

·      Other types of activities covered by a PA/EA: fiscal/legal expat formalities; family and private life; medical services; relocation and moving services

·      Data protection - GDPR

Training duration: 2 modules, each one with a 2-day duration

Price: EUR 700 + VAT/module

Number of participants: minimum 10 – maximum 14

Point of contact: roxana.manolescu@winsed.swiss